Flows

Cleo presents several types of flows depending on the countries where operations are active and the local regulations in each of them.

Depending on the type of integration or the payment objectives for your business, it may be beneficial to use one flow type over another. Additionally, multiple flow types can be used simultaneously, offering flexibility based on your specific needs.

For withdrawals, the different flows correspond to:

Closed Loop

By integrating this payout flow, customers will be able to request a withdrawal only after they have made a deposit using Cleo.

To start integrating with this flow, click here

Currently, the availability of this flow by country is as follows:

Chile - Logos
Peru
Mexico - Logos

📘
Technical Aspect
As it is a closed loop (meaning that customers can only withdraw money after they made a successful deposit with Cleo), we use the ID and the bank details saved from the deposits.
Therefore, the customers only have to fill in the amount of money that they want to withdraw.

Open Loop

By integrating this payout flow, customers will be able to request a withdrawal anytime, even if they haven’t made a deposit with Cleo first.

To start integrating with this flow, click here

The Open Loop flow can be divided into two:

With user interaction: Within the flow, the user is prompted to enter the bank and account where they wish to withdraw the desired amount. Currently, the availability of this flow by country is as follows:
Chile - Logos
Peru
Mexico

In these demos, you will see a withdrawal where Cleo is one of your payment methods in your checkout:

Without user interaction: Through the request, you send us the user's data to process the withdrawal, streamlining the flow and enhancing the user experience. Currently, the availability of this flow by country is as follows:
Chile - Logos
Peru
Mexico

📘
Technical Aspect - Open Loop with user interaction
In their first transaction, the customers have to fill in their ID and the amount of money they want to withdraw.
After the first successful payout, we pre-fill the customers' ID in the flow and they cannot change it. Therefore, the customers only have to fill in the amount of money they want to withdraw and select the account where they wish to receive the money.

PayNPlay

By integrating this feature, you will have a deposit flow where Cleo is the only payment method available in your checkout.

To start integrating with this flow, click here

Currently, the availability of this flow by country is as follows:

Chile - Logos
Peru
Mexico

Updated 6 months ago