Glossary

Terminology used by Cleo

Amount

Total amount of money deposited or withdrawn by the customer.

Customer External Key

It is the unique ID which you assign to each customer in your system. It can be the customer’s document (RUT for Chile, RFC for Mexico, DNI for Peru), email or else, but it has to be unique for each customer.

After customers make a deposit or a withdrawal, we store the bank details and we associate the document to the customerExternalKey.

External Key

It is the unique ID for each transaction that you use in your own system. It has to be unique for each payment.

Fee

It represents the amount of money that each transaction costs for you.

Settlement amount

It is the amount to be settled to you.